Privacy and your information

Information you provide

When you enquire, we collect your contact details, vehicle information, location and description of the damage. You can also send photos. Please keep unrelated people, documents and personal information out of your images.

Why we use it

SpotFix uses the information to assess your enquiry, discuss repair options and contact you about a quote or booking.

Enquiry storage and email

The website stores enquiries and photos privately and sends a copy to the Spotfix business inbox using Resend. Authorised Spotfix staff can access saved enquiries to respond to customers and resolve delivery problems.

Member garage records

The members portal stores your sign-in identity, profile, vehicle details, condition entries, supporting photos, repair requests, preferred visits and messages. Records are linked to your signed-in account and are accessible to you and authorised SpotFix staff. PDF exports are snapshots of the selected record. The demo garage is separate: its sample records are illustrative and demo changes are saved only in your browser.

Your preferences

The website stores your day/night theme preference in your browser. This version does not add advertising or analytics trackers. You can reset the theme preference by clearing this website’s local browser data.

Contact SpotFix

For questions about information you submitted, or to request a correction or deletion, contact admin@spotfix.com.au or call 0416 870 837.

External services

Links to Google, email, phone and text open the relevant external service. Font files may be requested from Google Fonts when you visit this site.