How it works
How to arrange
a mobile repair
Send photos, get a quote and arrange a visit. Here’s how it works.
Send your photos
Send a close-up and a wider photo, along with your car’s make, model and suburb.
Get a quote
We’ll explain the repair, the price and whether we need to see the car before confirming it.
Arrange the visit
Once you’re happy to go ahead, we’ll agree on a date and check access to the vehicle.
Check the work together
We’ll go over the repaired area with you and explain how to care for the fresh paint.
Before we arrive
Where can we work?
Room to work
Safe access and enough clear working space around the repair area.
Weather and shelter
A suitable location and conditions for the repair. We confirm requirements with you.
Check the car on arrival
We check the damage against the photos and discuss anything that changes the quoted work.
What bumper damage can you repair?
We repair scratches, scuffs and paint transfer, along with some dents and cracks in plastic bumpers. Send photos of the whole bumper and the damaged area so we can check whether it can be repaired.
Can you come to my home or workplace?
Yes, provided there’s safe access and enough space to work. We’ll check the location and any shelter needed before booking. Weather can affect outdoor repairs.
How long will the repair take?
A localised repair may take a few hours. A full bumper or several damaged areas can take longer. We’ll give you an estimate with the quote so you can plan around it.
Can you match my paint colour?
We check the vehicle’s colour and the existing paint when planning the repair. Metallics, pearls and previously repainted panels can need extra matching or blending. We’ll explain what’s involved for your car.
Do I have to claim on insurance?
No. You can pay for the repair yourself. Get a quote first, then compare it with your excess if you’re considering an insurance claim.
What if the damage looks different in person?
Photos don’t show everything. If we find hidden damage, peeling coatings or earlier repairs that change the job, we’ll explain it and agree on any changes before starting.
Before your mobile appointment
Before your
appointment.
Take your photos in daylight, with one close-up and one wider shot. Wipe away dirt if it hides the damage, and show any loose trim or uneven gaps. There’s no need to pull anything apart.
Your quote will explain the area being repaired and what’s included. Let us know about peeling paint or earlier repairs. If we find something different when we inspect the car, we’ll discuss it with you before starting.
Before the visit, we’ll confirm access, working space and any shelter needed. Let us know about parking restrictions or site rules. After the repair, we’ll explain how to look after the fresh finish.
Before / During / After
Before and after the visit
Before the visit
Confirm the quoted area, location, access and any parts. Mention earlier repairs or changes since your photos.
At handover
Review the agreed work and ask about cleaning, polishing and coating the repaired finish. Follow the instructions given for the actual products and repair.
Request a quote
Send us a few photos
Include your make, model and suburb. We’ll get back to you about the repair and a quote.